When you subscribe, your coffee will be automatically delivered based on the schedule you choose. You'll be charged before each shipment using your saved payment method, and your subscription will continue until you choose to change or cancel it.

You can manage your subscription anytime from your customer account. Depending on what's available, you can:

• Change your delivery frequency
  
• Update your shipping address
  
• Update your payment method
  
• Change your coffee or grind
  
• Skip your next order
  
• Pause or resume your subscription
  

Any changes made before your next renewal will apply to your upcoming order.

Yes. You're in control of your subscription. You can skip a delivery if you have enough coffee, pause your subscription if you need a break, or cancel at any time before your next renewal. There are no long-term commitments.

If your payment can't be processed, we'll automatically retry the charge. If it still doesn't go through, we'll ask you to update your payment method before your next shipment can be processed.

Subscription orders are prepared shortly after your renewal date. Once your order has been packed, you'll receive a shipping confirmation email with tracking information so you can follow its journey.

Absolutely. If you want to try a different roast or switch your grind size, you can update your subscription before your next renewal. Changes made after an order has been processed will apply to the following shipment.

Simply sign in to your customer account using the email address you used when placing your order. From there, you can view upcoming deliveries, make changes, and manage every aspect of your subscription.

If you can't find the answer you're looking for, feel free to contact us. We're always happy to help with your subscription, orders, or choosing the right coffee.